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Castillo Elite Roofing LLC

Updated 2026-09-15 · 43,723 reviewed · 998 listed · Scored from 32 Google reviews · How we rank ›

5.0(32) 82 composite score See reviews on Google ✓ Google-verified
Inspections & InsuranceRoof ReplacementRoof RepairGutter Installation & Repair
Castillo Elite Roofing LLC
Services
Inspections & Insurance, Roof Replacement, Roof Repair
Reviews
32
Best for
Homeowners needing fast insurance claim help after storms or hurricanes.

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-19.

What reviewers think

Every review is five stars. Rafael Castillo and his crew handle roof replacements, repairs, and insurance claims with speed and attention. Customers highlight the owner's responsiveness, insurance knowledge, and willingness to revisit work until satisfied.

Reviewers consistently praise the cleanup crew performs after jobs and the crew's professionalism during visits. Many mention Rafael shows up same-day or quickly, takes photos, walks the whole roof, and explains what needs work. Several credit him with navigating insurance company delays and documentation.

Praised for
  • responsive communication
  • insurance claim expertise
  • thorough cleanup
  • quality workmanship
  • professional team led by Rafael
punctualresponsive-communicationskilled-workmanshipquality-materialscleans-up-after-jobwarranty-honored
Best for: Homeowners needing fast insurance claim help after storms or hurricanes.

Strengths

  • Owner Rafael handles insurance claims directly
  • Same-day or fast emergency response
  • Thorough photo documentation and roof walkthroughs
  • Complete cleanup after every job

Worth knowing

  • Owner Rafael Castillo leads the team
  • Documents work with photos before and during job
  • Handles insurance paperwork directly; helped customers through year-long claim settlements
  • Operates 7 days a week
  • Repairs gutters and downspouts alongside roof work
  • Responds to after-hours emails within minutes

How it compares

  • Rated 5 against a 4.81 average across the 684 inspections & insurance businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 90
Review volume 66
Review recency 95
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
32
4
0
3
0
2
0
1
0

Questions people ask

Can Rafael help with my insurance claim?
Yes. Rafael handles insurance paperwork directly and has experience navigating claims that take time to settle. Several customers credit him with guiding them through the process.
How quickly can you respond to emergency repairs?
The business operates 7 days a week and has responded to same-day requests. Customers report receiving email replies within minutes even after hours.
What happens after the job is done?
Crew cleans up all debris and nails. Customers consistently report no scraps left behind and sites looking finished and clean.

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Last updated 2026-09-15