- How quickly do you respond to quote requests?
- Alex typically responds within 15 minutes of a quote request. He visits the site to assess needs and provides pricing after seeing the scope in person.
- Do you handle insurance claims?
- Yes. Chris works as an advocate with insurance companies to help move claims forward, including negotiating upgrades. Reviewers note this support was critical in resolving their claims.
- How do you estimate roof damage?
- The team uses a drone to inspect roofs and identify damage without putting anyone on the roof. This allows them to give you a full picture of the problem upfront.