Randy Abbott handles every phase of a job personally, from estimate through install, and stays on-site to ensure quality. Reviewers consistently praise his skill with complex roofing details, his knack for winning insurance claims, and his crew's professionalism. Skylight installation earns particular mention: he carries Velux certification and ensures all site cleanup.
Work spans roof replacement, repairs, skylight installs, and gutters. Most reviewers note fair pricing and clear communication, with many returning for follow-up projects. One reviewer reported the business declined a job citing area safety concerns, an outlier in an otherwise uniformly positive set of experiences.
Many reviewers praise gutter installation speed and quality, plus quick responses when problems arise. However, communication breakdowns on windows and other services frustrate loyal customers who spend money upfront but struggle to reach staff afterward.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Multiple roof replacement jobs stayed on budget and schedule, with standout staff like Tim, Erika, and Lavelle steering customers through insurance claims and logistics. Crews completed most projects in one to two days and left properties clean, while customers consistently mentioned feeling stress-free despite the cost and complexity involved. Named technicians and field supervisors (Irbin, Juan, Tony, Dan Sinnott, Vega, Denerick) earned praise for professionalism, attention to detail, and respect for customers' homes. Repeat customers returned across years, signaling lasting trust in both the installation quality and the company's customer service approach.
Last updated 2026-08-26