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1st National Roofing

Updated 2026-09-15 · 43,723 reviewed · 998 listed · Scored from 280 Google reviews · How we rank ›

4.8(280) 86 composite score See reviews on Google ✓ Google-verified
Roof ReplacementInspections & InsuranceCommercial RoofingGutter Installation & RepairResidential RoofingMetal RoofingRoof Repair
1st National Roofing
Location
Johns Creek
Services
Roof Replacement, Inspections & Insurance, Commercial Roofing
Reviews
280
Best for
homeowners filing insurance claims for storm or hail damage who want guided help securing approval

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-19.

What reviewers think

Most customers praise the team's skill at managing insurance claims and their clear, step-by-step communication throughout projects. Staff like Dillon, Shawn, Manny, and Emmanuel stand out for walking homeowners through the process, securing approvals, and delivering finished roofs in one day. Cleanup is consistent and professional.

The crew shows care in protecting landscaping, explaining upgrades like building-code drip edges and water shield, and sending photo updates. A few projects hit snags: one took three weeks on a 20-square roof and leaked repeatedly, causing interior damage; another remained partially unresolved at review time.

Praised for
  • insurance claim handling
  • staff communication and professionalism
  • skilled workmanship
  • cleanup and site management
  • quick job completion
responsive-communicationskilled-workmanshipinsurance-claim-helpcleans-up-after-jobpunctualfair-pricingquality-materials
Best for: homeowners filing insurance claims for storm or hail damage who want guided help securing approval

Strengths

  • navigates insurance claims from inspection to approval
  • named staff guide homeowners through each step
  • one-day replacement and gutter install typical
  • cleans debris same day as work

Worth knowing

  • Shawn, Dillon, Emmanuel, Manny, and Alex named as project coordinators and crew leads
  • daily text and photo updates sent to homeowners during projects
  • ice dams, hail, and wind damage claims highlighted as specialties
  • builds in building-code upgrades like drip edge and water shield as standard
  • one-day roof removal and installation on typical residential jobs
  • debris covered or cleared by end of day

How it compares

  • Rated 4.8 against a 4.77 average across the 919 roof replacement businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 86
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
261
4
2
3
2
2
1
1
14

Questions people ask

How long does a typical roof replacement take?
Most residential roofs are completed in one day, with crews arriving early morning and finishing by evening, debris cleared on site.
Do you help with insurance claims?
Yes. Staff like Shawn and Dillon handle inspections, document damage with photos, submit claims, negotiate with adjusters, and guide homeowners through approval.
What areas do you serve?
Their website lists service across metro Atlanta including Johns Creek, Newnan, Cumming, Buford, Suwanee, Dallas, and Roanoke TX.

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Last updated 2026-09-15